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Like relationships, the job search should be two way

During the past few days I’ve had some interesting experiences related to my job search — two wonderful and inspiring meetings, an interview setup, a form e-mail that wasn’t supposed to be to me and a harsh reality check from a paid career counselor. As I have mentioned in previous posts, I try to learn [...]

The importance of transferable skills and the quest for knowledge

In 1996, I had the opportunity to hear Helen Thomas (formerly of UPI) speak while attending a journalism conference in Washington, D.C. One statement she said has stuck with me through all those years and has provided inspiration for my life: “Be voracious in your quest for knowledge, learn as much as you can, do [...]

Is customer (guest) service public relations?

After the recent announcement that United Airlines will be closing overseas call centers that dealt with immediate customer compaints, I began thinking about the fine lines (yet often overlooked lines) between customer (guest) service and public relations. Some insist they should be completely separate entities, some believe they have no real similarities, some believe they [...]

What is public relations? School doesn’t teach you (or, Can you fail an interview? Evidently yes.)

(This is a rewrite of a post that I wrote yesterday and lost after a crash. I feel the first one was much better, but the ideas are the same.) In a recent job interview I was told that even though I have an undergraduate degree in public relations and a master’s degree in public [...]

A Redesign to refocus

Today’s job searchers are inundated with suggestions, comments, ideas and “helpful hints” to being successful in a job search — or at least I am.  And throughout my frustrations, some of which were posted here and here, the basic idea that the “rules” that used to be in place for job searchers has changed is [...]

Career transition

Although I haven’t mentioned it much on here, I would assume almost everyone looking at my site (including this blog) is doing so because I have expressed interest in, or applied for, a position within their organization. Recently a blog post by Jason Alba at his JibberJobber Blog discussed the average time, based on a [...]